frankfurt airport
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Expect the perfect blend of home and hotel from a Staycity aparthotel. This means you have all the freedom, privacy and creature comforts of your own home through the likes of a fully equipped kitchen and spacious dining, living and working spaces, combined with the consistency and convenience of standard hotel services such as 24-hour reception, fresh towels and bed linen, and cleaning.

Yes, we do! The transport from the airport to the hotel is free, the journey from the aparthotel to the airport costs 6 Euros. Tickets are available the our reception. Kids under 18 years travel for free.

You can find the timetable for the shuttle bus here. 

Yes! We're located a 14 minute walk from the Terminal 2 entrance. From Terminal 1, we recommend that you use our shuttlebus service (see above) or take the S-Bahn (S8 or S9) in the direction of Hauptbahnhof (Central Station) and get off directly at the next stop "Gateway Gardens".

Yes! It's open 24 hours daily so there’s no excuse not to work up a sweat! You’ll find a range of cardio equipment, weight training and resistance equipment to keep the blood pumping.

We have very limited on-site parking spaces available. Please note that the carpark cannot be pre-booked and is on a first come first serve basis. Electric charging stations are also available.

There's no scheduled clean of your apartment for stays of six nights or less. Washing liquid, a sponge, a disposable cloth, tea towels, dustpan and brush, bin bags, and bathroom bags are provided in your apartment. Mops and floor brushes (if not already in your apartment) are available upon request. If you would like an additional freshening up, we can provide a full cleaning service, including a change of bed linen and towels for a small cost. For stays of 7 nights or more a full cleaning service is included on the 4th day of your stay, which includes a change of bed linen, towels and a general sprucing up of the apartment. This cleaning will also occur every 7 days thereafter.

Unfortunately we cannot accept pets (except guide dogs of course). We have a strict non-smoking policy in any of our rooms or communal areas. Events, parties or additional guests/visitors are not permitted. 

We know that flexibility is more important than ever for our guests, and we want to give you ultimate peace of mind when you book with us. Fully Flexible rates offer free cancellation online up to 3pm the day before you arrive. If cancelled outside of this the first night will be charged. Semi Flexible rates are payable on booking, but you can still cancel for free online up until 3pm 3 days before arrival.

No Show Policy
If a customer fails to arrive or does not cancel within the cancellation policy time – they are treated as a “No Show”. If they have booked the fully flexible rate they will be charged for the first night of their stay only. If they have booked a semi-flexible rate the full amount will be charged and is non-refundable.

We have accessible rooms available with extra space for wheelchair users and features such as lowered bathroom facilities and pull cord for emergencies.